Delays Continue on VA’s Hospital Rating System

Veterans are complaining that the Department of Veterans Affairs has yet to deliver on its promise to create a more transparent way to compare the quality of its hospitals with others. This information is important because it helps veterans confirm that they are getting quality care that is comparable to other providers and also highlights the areas in which VA healthcare needs to improve.

According to Stars and Stripes “Public online quarterly reports that measured 46 categories of VA hospital issues, such as infection and mortality rates, have not been updated since 2019, though VA Secretary Robert Wilkie said they would be. At the same time, the VA has dumped its hospital rating system that awarded one to five stars for quality and replaced it with incomplete or confusing information, some veterans say.”

Relevant pages: Veterans Disability